Author: Ben Rochon
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Enhancing Commercial EV Charger Onboarding
Driving transversal alignment on a critical business process and customer journey
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5 things all top-rated fast charging sites have in common
When I started exploring what makes a good EV fast charging site, I dug into the usage data of our most popular locations and examined similarities using usage trends, reviews, and Maps/Street View. This initiative provided valuable insights into what defines a successful site and opened up larger discussions around the network value of a…
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Mixed Reality Layout Instructions: Enhancing Worker Efficiency
Providing in context layout instruction with Augmented Reality headsets.
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Enhancing Customer Experience: Robot as a Store Assistant
As an innovation project, we leveraged humanoid robots as store assistants.
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Innovating Planogram Execution: Insights, Strategy, and Patents
Investigated and refined the methods retail stores use to plan and implement product layout changes, enhancing efficiency and effectiveness in merchandise display and organization.
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Shoji: Communicating Privacy
An interactive door acting as a barrier breaker, facilitating spontaneous communication between roommates.